Our Privacy Policy

Website Privacy Notice



"Aims to inform you about how we collect, use, disclose and store personal data in our role as a controller"

What are the personal data you collect from me?

How and on what basis do you use my personal data?

We will use the Personal data we collect through our Websites:

  • To administer our Websites, our Events, and for internal operations, including data analysis, testing, statistical and survey purposes.
  • To improve our Websites to ensure that content is presented most effectively for you and your device.
  • For trend monitoring, marketing, and advertising.
  • For purposes made clear to you at the time you submit your Personal data, for example, to fulfil your request for a demo, to provide you with access to one of our webinars or whitepapers, or to provide you with information you have requested about our Services.
  • As part of our efforts to keep our Websites secure.

Our use of your Personal data may be based on our legitimate interests to ensure network, information security, and business performance improvement. Our direct marketing purposes are based on your consent (for example when you request a free consultation, contact us directly, provide us your business card, agree to receive communications after an Event, and similar circumstances). We may also rely on our legitimate interests to improve business and marketing practices or contact you to offer similar Services or products that you may have bought from us, requested a demo, or negotiated with us.

We may use the Personal data we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:

  • Set up a user account.
  • Provide, operate and maintain the Services.
  • Process and complete transactions, and send related information, including transaction confirmations and invoices.
  • Manage our customers’ use of the Services, respond to inquiries and comments, and provide customer service and support.
  • Send customers technical alerts, updates, security notifications, and administrative communications.
  • Investigate and prevent fraudulent activities, unauthorized access to the Services, and other illegal activities.
  • For any other purposes about which we notify customers and users.

We use your Personal data in this context based on the Agreement that we have in place with you or our legitimate interests, typically, either for security purposes or business practice improvement (e.g., the prevention and investigation of fraudulent activities).

Provision of Personal data in these instances may be necessary to enable our proper execution of the Agreement. Failure to provide Personal data may cause some services to become unavailable. Personal data will be deleted based on the terms of the Agreement that we have in place with you.

We must have a legal basis (a valid legal reason) for using your personal information. Our legal basis will be one of the following:

Keeping to our contracts and agreements with you

We need certain personal information to provide our services and cannot provide them without this information.

Legal obligations

In some cases, we have a legal responsibility to collect and store your personal information

Legitimate interests

We sometimes collect and use your personal information, or share it with other organisations, because we or they have a legitimate reason to have it and this is reasonable when balanced against your right to privacy.

Our use of your Personal data may be based on our legitimate interests to ensure network, information security, and business performance improvement.

We may also rely on our legitimate interests to improve business and marketing practices or contact you to offer similar Services or products that you may have bought from us, requested a demo, or negotiated with us.

Consent

Where you’ve agreed to us collecting your information, for example by using the website to register for a webinar or when you have ticked a box indicate you are happy for us to use your personal information in a certain way. Also, our direct marketing purposes are based on your consent (for example when you request a free consultation, contact us directly, provide us your business card, agree to receive communications after an Event, and similar circumstances).

Provision of Personal data in these instances may be necessary to enable our proper execution of the Agreement. Failure to provide Personal data may cause some services to become unavailable. Personal data will be deleted based on the terms of the Agreement that we have in place with you.

We share your personal data within Dataworks Analytics & Consulting Services Limited in order to provide you with the best service. In addition we share your data with some of our suppliers:

  • Suppliers who provide us with IT, payment and delivery services
  • Our banking and financial-services partners and payments networks,
  • Customer-service providers, survey providers and developers
  • Communications services providers

We may share your personal data with our partners in order to provide you with certain services you may ask for.

As we provide an international service, we may need to transfer your personal data outside of Nigeria in order for you to have the best services from us.

For example, if you register for an online course, the platform used to provide the service may be hosted within the European Union or the United Kingdom and these countries have been identified as having adequate data protection provision.

We will take all reasonable steps to make sure that your personal data is handled securely and in line with this privacy notice and applicable data-protection laws or regulations.

If you would like more information, please contact us by sending an email to ade.adedeji@dataworks.ng.

We may share your personal data with our partners in order to provide you with certain products and/or services you may ask for.

We store your Personal data for different time periods depending on the category of Personal data. Some information may be deleted automatically based on specific schedules, such as marketing information.

Other information e.g. account information, may be retained for a longer period of time based on the Agreement you have with us.

Finally, we may further retain information for business practices based on our legitimate interests or legal purposes, such as network improvement, fraud prevention, record-keeping, or enforcing our legal rights.

You have the right to be told about how we use your personal information.​

You can ask to see the personal information we hold about you

If you make a subject access request (SAR), we will provide a copy of the personal information we hold about you. We can’t give you any information about other people,

You can ask us to correct your personal information if you think it’s wrong.

You can have incomplete or inaccurate information corrected. Before we update your file, we may need to check the accuracy of the new information you have provided.

You can ask us to delete your personal information

You can ask us to delete your personal information if:

  • there’s no good reason for us to continue using it;
  • you gave us consent (permission) to use the information and you have now withdrawn that consent;
  • you have objected to us using the information;
  • we have used the information unlawfully; or
  • the law requires us to delete the information.
  • Just to let you know, we may not be able to agree to your request for other legal or contractual reasons

You can object to us processing your personal information

You can tell us to stop using your personal information for such things like marketing. If our legal basis for using your personal information is ‘legitimate interests’ and you disagree with us using it, you can object.

However, if there is an overriding reason why we need to use the information (for example, legal reasons), we will not accept your request.

If you object to us using information which we need in order to provide our services, we may need to close your account as we won’t be able to provide the services.

You can ask us to restrict how we use your personal information

You can ask us to suspend using your personal information if:

  • you want us to investigate whether it is accurate;
  • our use of the information is unlawful but you do not want us to delete it;
  • we no longer need the information, but you want us to continue holding it for you in connection with a legal claim; or
  • you have objected to us using your information (see above), but we need to check whether we have an overriding reason to use it.

You can ask us to transfer personal information to you.

If we can, and are allowed to do so under regulatory requirements, we will provide your personal information in a structured, commonly used, machine-readable format.

You can withdraw your permission.

If you have given us any consent we need to use your personal information, you can withdraw your consent sending an email to ade.adedeji@dataworks.ng

If you would like to access, review, update, rectify, and delete any Personal data we hold about you, or exercise any other data subject right available to you under Nigeria Data Protection Regulation (NDPR), you can contact us through the website or send us an email at ade.adedeji@dataworks.ng.

Our privacy team will examine your request and respond to you as quickly as possible. Please note that we may still use any aggregated and de-identified Personal data that does not identify any individual and may also retain and use your Personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements.

We remind you that you have a right to lodge a complaint with a supervisory authority should you feel unsatisfied with our treatment of your Personal data.

We store your information on secure servers.

Any payment transactions carried out by us or our payment-processing providers will be encrypted using Secured Sockets Layer technology or a secure virtual private network.

If you use a password for our website, you will need to keep this password confidential. Please do not share it with anyone.

Unfortunately, providing information online is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee that all information you provide will be secure. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

When you use our services, which include social networking, chat room or forum features, do not share any personal data that you don’t want to be seen, collected or used by other users, as this information will become publicly available.

We will treat your complaints about your privacy and our use of your personal data in confidence.

If you have any inquiry about our use of personal data, contact our Data Protection Officer at:

                                                                         dpo@dataworks.ng

                                                                                        Or

                                                                              Office Address:

                                                                                    The DPO

                                                  Dataworks Analytics and Consultancy Services Ltd
                                                                             Wuraola House 90,
                                                                             Allen Avenue, Ikeja
                                                                            Lagos State, Nigeria.